What to Expect During a Service Call From Our Technicians

It’s important to vet heating and air contractors before hiring them. If you’re looking for HVAC contractors, here’s a vetting tip: The number of years a contractor has been working in the industry should give you a good idea of their level of expertise.

Established in 2009, MLD HVAC has more than a decade of experience in the industry. All our HVAC technicians have undergone professional training to give you the best possible experience during service calls.

So what can you expect from our highly-trained technicians during a service call?

Adherence to Industry Standards  

Our technicians follow industry standards set by professional HVAC organizations such as ASHRAE and also adhere to local regulations, so you can rest easy knowing the technician doing your air conditioning repair is more than qualified for the job.

Detailed Explanations 

Before starting a repair job or installation, our technicians will explain some of the technical terms you might be unfamiliar with. They’ll also explain in detail what they’re about to do, the parts that will be replaced and the amount of time it should take. After finishing the repair or installation, they’ll then walk you through some of the preventative measures you can take to keep your HVAC system in good condition.

On-Time Inspections 

We know how hard it is to fit an HVAC inspection into your busy schedule, which is why our technicians always strive to arrive on time. Sometimes, however, delays are unavoidable, in which case our technicians will give you a call to inform you of the delay. Should you find this to be inconvenient, we can easily reschedule your appointment to a date that works better.

Simplified Billing & Feedback Process

No one wants to deal with a pile of paperwork at the end of a service call, which is why we simplified our billing and feedback processes.

MLD HVAC, the leader in customer satisfaction for Central Texas HVAC service, offers a wide range of professional HVAC services, including HVAC and heating repair services. To schedule an appointment, call us at (512) 528-4258 or fill out this form.

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