When an air conditioner goes out in a Texas summer you are in trouble. We are landlords and these tenants have a small baby and the baby wasn't feeling good which made it worse. I called and talked to Dallas and explained the situation - they were out there the next day. Now I know that can't happen every time but they did exactly what they said they would do. They called when they said they would - they showed up on time - the tenant said they were so polite and concerned - and fixed it. You couldn't ask for more than that. Our experience - and with rentals we deal with a lot of services - these people are top on our list. We are actually surprised - sad to say - when a service provider - actually does what he commits to without several calls.. These people get an A+ from us!
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